Buying a new Mac Pro and Matt in a grumpy mood.

So I did it, took the plunge, bought a New Mac Pro.  I’ll tell you it was a little scary.  You see the Mac Pro is an expensive computer.. There’s a lot of power but only some software fully takes advantage of that.. should I have gotten a MacBook Pro?  I’m still questioning my purchase… 

Yesterday it was off to the Apple store.  I had just gotten my Visa Check card set up so I could use it, checked to make sure I could take money out of our CD without penalty with a death certificate, and with that headed to the Natick Mall.  

The Mac Pro is the only computer line at Apple to which there is only one model, with the idea that you configure it to your specifications.  You do this via the Apple’s website.  Generally you can’t buy custom configurations of Apple’s computers at there retail stores.  This said, they have always had a couple Mac Pro configurations to choose from.  I figured I’d rather not have to wait a week for it to come in the mail so I would at least check out the Apple store, see what it was going on with it.

The sales guy sorta annoyed me in a way.  He thought there was another configuration there to, but that wasn’t what annoyed me.  When I made some half joking comment about wishing I didn’t have to buy from Apple’s website he said “well, they gotta built it first.”  Yeah, ok, but shouldn’t Apple have an idea of “what are the popular configurations” and couldn’t they have a few of those at the store?  I mean I don’t know how all this works, but it seems like you could have some configurations there.. Not that this is anything to be too annoyed about, but if Apple’s supposed to be king of experience design, and really really really think about the experience of buying a Mac, you’d think they’d do that!  Not only that but.. it’s clear for the type of computer user I am that I would never buy a computer from the Apple retail store.. and you know what?  I’d kinda like to have that experience.

It’s a little gripe to be sure..  And I suppose I was just in a bad mood for it not being there plus…

On leaving I’m on a cross walk leaving for the parking garage, and some idiot has decides to honk at me.  I’m not usually this type of person.. but I give him the finger.  He follows up with “look where you’re going” to which I’m like “Dude, it’s a freaking cross walk.”  This plus the parking lots at the Natick Mall is… well there’s signs “parking this way” which lead you down one way “streets” the wrong way.. and you got these dumb asses who don’t bother to stop at stop signs so you almost get in an accident.  I suppose it’s just teenagers on Friday nights who don’t know how to drive but…   

LOL, man, I’ll tell you, kids today!!!  

Anyway, let me leave you with some related links to entries that have lead up to buying the Mac Pro:

 

Beyond these, there’s a couple entries still in draft form that explore the Mac Pro in greater depth, and give some analysis of Steve Jobs’s MacWorld Keynote… so stay tuned, I might actually post one!

 

One Response to “Buying a new Mac Pro and Matt in a grumpy mood.”

  1. Matt Searles: Mystic Prophet Philosopher Artist » Blog Archive » WTF Does Apple Know About Brand Experience: Part 2 of the Chronicles of a bad customer experience Says:

    […] Mac Pro from Apple, via there website, on January 18th.  In a grumpy tone, I wrote about this is this blog entry.  Apples website said at the time, and still says “ships within 24 hours.”  It is now […]

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